Contact Us

Corporate Offices

DUCA Financial Services Credit Union Ltd.
5290 Yonge Street, Toronto, ON M2N 5P9
Tel. (416) 223-8838

Member Connect Call Centre

Toll Free: 1 (866) 900-DUCA (3822)
Tel. (416) 223-8502
Fax (416) 223-2575
duca.info@duca.com

Hours
Monday - Wednesday: 9:30am - 5:00pm
Thursday: 9:30am - 7:00pm
Friday: 9:30am - 5:00pm 
  

DUCA Telephone Banking

For local calls in the GTA (416) 223-8522
For long distance callers 1 (866) 888-DUCA (3822)

CUMIS Insurance Products

General inquiries 1 (800) 263-9120
Home & auto 1 (800) 810-2847

Member Complaints

Please complete the attached form. Instructions for submission are included on the form.