About Us

Vision

Financial security for all

Mission

DUCA exists to ensure that its members, staff and
communities achieve financial security through:

  • Competitive interest rates
  • Service excellence
  • Profit sharing
  • Trusting relationships

Values

  • Caring relationships
  • Integrity through honesty and respect
  • Healthy work ethic
  • Efficiency/stewardship

I want to know "What a DUCA is?"

Annual Report

With over 58 years of banking experience, DUCA Financial Services Credit Union has built on its unique strengths in the financial services industry. We are committed to the highest standards in banking.

2012

2012 Annual Report with Summarized Financial Statements

2012 Audited Financial Statements

2011

2011 Annual Report with Summarized Financial Statements

The Post

The Post is DUCA's quarterly member newsletter. Printed since 1963, The Post provides members with the the latest news, updates and product information. Download the latest issue below.

January 2013 (1.6 MB)

Board of Directors

DUCA Financial Services Credit Union Ltd. is owned by it's members. Members have the privilege of electing a Board of Directors. The Board work with the Executive Leadership Team to set and monitor the credit union's performance and direction and are responsible for ensuring that the credit union's strategic objectives are aligned with DUCA's values and with members' interests.

If you are interested in becoming a Director or would like to learn more, read our Board Candidate Information Package (.pdf) or contact us at duca.info@duca.com.

Accessibility for Ontarians With Disabilities Act – Policy Statement

As a provider of financial services, DUCA Financial Services Credit Union Ltd. is committed to providing accessible member/customer service to people with disabilities in every aspect of our business.  We strive to provide the same opportunity to access our goods and services and allow the same benefit from the same services, in the same place and in a similar way as other members.

It is the policy of DUCA Financial Services that all branches, offices and self-serve options, for example but not limited to our website, ATMs, online banking and telephone banking, provide quality financial services and information to all members/customers, and in a manner that respects the dignity and independence of persons with disabilities.

Accessible Customer Service Plan (pdf)
Accessibility Feedback Form (pdf)